COMPARISON · SEPTEMBER 2026

IT Glue vs Hudu vs Movitera Wiki

IT Glue and Hudu are MSP documentation products. Movitera Wiki is runbooks next to the ticket. Ranking them as clones is how buyers get angry six months later.

7 days, no card. Billed in BRL.

IT Glue vs Hudu vs Movitera Wiki mixes two markets. IT Glue is a documentation-and-password product for managed service providers: client companies, flexible assets, documented credentials, the runbook the technician opens before they touch a customer tenant. Hudu exists because people search for a lighter, cheaper IT Glue. Movitera Wiki is knowledge in the same workspace as tickets, assets and the vault. It is not a clone of IT Glue's documentation-plus-password product, and this page will not sell it as one.

In-house IT teams that need a place for runbooks, onboarding and the page that used to live in someone's Drive should look at Movitera Wiki, Confluence if they already pay Atlassian, and then stop expecting MSP client documentation. MSPs that need a documentation system with passwords inside the article should look at IT Glue or Hudu, and then stop expecting a Brazilian IT help desk to replace that stack.

Criteria come first. Every entry states where it stops.

TWO PRODUCTS

MSP documentation is not an internal wiki

IT Glue put passwords inside documentation on purpose: the technician reading the client's network page should see the credential without opening a second vault. Hudu copied that job at a lower price. An internal wiki next to tickets does a different job: the procedure lives where the incident lives, and the password lives in the vault module, not inside the page.

If you need the first job, Movitera Wiki will feel incomplete. If you need the second, IT Glue will feel like an MSP tool you do not have clients for.

MSP documentation plus passwords
Per-client knowledge base, flexible assets, documented credentials, SSO into customer tools. IT Glue. Hudu as the cheaper alternative people actually search.
Internal IT wiki
Spaces, pages, revisions, mentions of tickets, no per-viewer licence. Movitera Wiki. Knowledge next to the help desk, not a client folder tree.
Company wiki in an existing suite
Confluence if you already live in Jira. Notion if you already live in Notion. Per-viewer pricing is the usual trap.
What none of these is
A published-architecture password manager. If the credential is the product, read [Bitwarden vs Movitera Vault](/bitwarden-vs-movitera-vault). IT Glue's password feature does not make it Bitwarden.

Buy IT Glue or Hudu if you document other companies for a living. Buy Movitera Wiki if you document your own operation next to your own tickets. Buy Confluence if Atlassian already won. Do not buy any of them expecting the other job to appear as a module.

METHOD

The five criteria

Set before the list. The MSP job and the internal-wiki job both count.

  1. 01

    Who the documentation is about

    Your company, or your customers. MSP tools assume a client tree. Internal wikis assume one organisation.

  2. 02

    Where the password lives

    Inside the documentation product (IT Glue, Hudu), in a separate vault next to the wiki (Movitera), or in another vendor entirely.

  3. 03

    Where the page sits relative to the ticket

    Same workspace as the help desk, a portal embed, or a second login the technician forgets during the incident.

  4. 04

    Who pays to read

    Per-user MSP seats, per-viewer Confluence/Notion licences, or wiki readers already on the IT plan.

  5. 05

    Honest product shape

    If the vendor is an IT help desk, the wiki is a module. If the vendor is IT Glue, the help desk is someone else. Do not score a module as a suite.

THE LIST

Five documentation tools, ranked by the job they were built for

IT Glue first for MSPs. Hudu second as the cheaper alternative. Movitera Wiki third, for in-house IT.

  1. IT Glue

    Origin: United States · Kaseya

    Best for
    MSPs that want documentation and passwords in one product organised by client, and will pay for that stack.

    IT Glue is the category default for MSP documentation. Flexible assets, documented credentials, a structure built around companies you support rather than a single internal wiki. It is not an IT help desk. Tickets stay in ConnectWise, Autotask, or whatever PSA you already run. In-house IT teams without a client tree are the wrong buyer.

    What it delivers
    • Documentation plus passwords as the product, not as a module
    • Per-client structure MSPs already think in
    • Integrations with the PSA tools that run the rest of the MSP
    Where it stops
    • Priced and shaped for MSPs. An in-house IT team will pay for a client model it does not have.
    • Not a ticketing system, not an inventory agent, not a Brazilian BRL help desk.
    • You still need a vault with a published crypto story if that is a buying criterion. This is documentation with passwords, not Bitwarden.

    How it bills Per-user subscription, typically USD, aimed at MSPs. Confirm current Kaseya packaging. There is no honest public SME sticker that replaces that conversation.

  2. Hudu

    Origin: United States

    Best for
    MSPs searching for a lighter, cheaper IT Glue, including teams that want to self-host the documentation stack.

    Hudu is the name that shows up when the search is 'IT Glue alternative'. Documentation, passwords, a client-shaped knowledge base, a lower price, a self-host option. It is still an MSP documentation product. It is still not Movitera Wiki. In-house IT should not buy it hoping it becomes a help desk.

    What it delivers
    • The lighter IT Glue alternative people actually type into a search box
    • Documentation and passwords together
    • Self-host option for MSPs that must keep client docs on their own server
    Where it stops
    • Still shaped for MSPs. The client tree is the product.
    • Not a help desk with inventory and AI. Tickets stay elsewhere.
    • Cheaper than IT Glue is not the same as the right product for an internal IT wiki.

    How it bills Subscription aimed at MSPs, with a self-hosted path. Confirm current Hudu packaging and whether you are buying cloud or host-it-yourself.

  3. Movitera

    Origin: Brazil

    Best for
    In-house IT that needs runbooks, onboarding and revisions in the same workspace as tickets, not an MSP documentation product.

    Movitera Wiki is spaces, folders, pages, tags, mentions of people and tickets, revisions, and permissions, with no per-viewer licence. AI can suggest wiki pages from the ticket. The password is not stored inside the article. It lives in Vault. That is an honest gap against IT Glue, not a hidden one. The wiki is knowledge next to the help desk, not a clone of IT Glue.

    Asset search inside a ticket, listing laptop, printer, headset and server tagged with who filed it.Closure
    Movitera vault credential list, showing owner, scope and rotation due date.Vault
    Movitera equipment inventory, showing the holder and status of each asset.Inventory
    Network discovery screen with networks and devices observed by Movitera Link agents.Discovery
    Linking equipment to a ticket happens inside the ticket. The search already surfaces the requester's assets.
    What it delivers
    • Wiki in the same login as tickets, inventory and vault
    • Spaces, revisions, mentions of tickets, readers included in the plan
    • BRL seats, 7-day trial, no card. Requesters free
    Where it stops
    • Billing is in Brazilian reais. Teams that need an invoice in another currency should check this before shortlisting.
    • Movitera Link has to be installed on a machine to inventory its hardware or open a remote session. Devices the agent does not see stay out of automatic discovery.
    • The catalogue of ready-made integrations is smaller than Atlassian's, Freshworks' or Zendesk's. Anything outside it goes through the API.
    • Not an MSP documentation-plus-password product. There is no per-client IT Glue tree, and passwords do not live inside the page.
    • Not a published-architecture vault. The vault is a sibling module with its own limits.
    • Not Confluence. The integration catalogue is smaller. If the company already lives in Atlassian, the wiki decision was probably already made.

    How it bills Per-seat subscription billed in Brazilian reais, from R$ 9 to R$ 129 per month depending on access level. 7 days free, no card. Requesters who only file tickets do not consume a paid seat.

    See Movitera

  4. Confluence

    Origin: Australia

    Best for
    Companies already living in Jira, including internal IT that wants the runbook next to the Jira issue rather than next to a help-desk ticket.

    Confluence is the company wiki that Atlassian shops already have. It is not IT Glue. It is not a password product. Per-viewer pricing is how half the team loses access to the runbook. If Jira Service Management is the desk, Confluence is the documentation default. See [Jira Service Management vs Movitera](/jira-service-management-vs-movitera).

    What it delivers
    • Native to Jira
    • A wiki the rest of the company may already use
    • Permissions and revisions at company-wiki scale
    Where it stops
    • Per-user pricing. Viewers count.
    • Not a vault. Not MSP client documentation.
    • Awkward if you are not already paying Atlassian.

    How it bills Per user, USD, on Atlassian cloud plans. Viewers are part of the bill.

  5. Notion

    Origin: United States

    Best for
    Small teams that already write everything in Notion and will accept it as the wiki, knowing it is not IT Glue and not an IT help desk.

    Notion is where a lot of runbooks already live, which is why it appears in this search. It is a workspace, not an MSP documentation product and not a ticket-adjacent IT wiki with a vault. Per-member pricing returns the same trap as Confluence. IT Glue and Hudu exist because Notion is the wrong shape for client credentials.

    What it delivers
    • A page the team will actually write in
    • Fast to start without an MSP implementation
    • Already the unofficial wiki in a lot of small companies
    Where it stops
    • Not a password product for MSP client credentials. Do not put production admin passwords in a Notion page.
    • Not a help desk. The ticket stays elsewhere.
    • Per-member pricing. Guest and viewer rules are easy to get wrong.

    How it bills Per member, typically USD, with a free personal tier that is not a company wiki plan. Confirm current Notion business packaging.

AT A GLANCE

On one screen

For readers who already know what they are looking for.

ToolBest forHow it bills
IT GlueMSP docs plus passwordsPer user, typically USD
HuduCheaper IT Glue for MSPsMSP subscription; self-host option
MoviteraInternal wiki next to ticketsPer seat, billed in BRL
ConfluenceAtlassian company wikiPer user, USD
NotionInformal company docsPer member, typically USD

Billing models verified September 2026. List prices change often and vary by region and volume. Confirm with each vendor before deciding. Movitera prices are the public figures on movitera.com.

DECISION

Which of these fits you

Four situations. Movitera Wiki is not the MSP answer.

You are an MSP. Documentation and passwords have to live per client
IT Glue if you want the category default. Hudu if you want the lighter, cheaper IT Glue. Not Movitera Wiki.
In-house IT. Runbooks disappear into Drive and Slack. Tickets already need a desk
Movitera Wiki, as a module of the help desk. IT Glue would sell you a client tree you do not have.
The company already lives in Jira and Confluence
Confluence. Adding IT Glue or Movitera Wiki as a second documentation home is how you get two stale copies.
The runbook is already in Notion and nobody will move it
Stay on Notion for docs, and buy a real vault and a real help desk beside it. Do not pretend Notion is IT Glue.
QUESTIONS

Frequently asked

What people and assistants ask before deciding.

KEEP READING

Related pages

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