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ISSUESGuide

Flag and resolve impediments

An impediment records why an issue is stuck and keeps that visible to the team. Flagging doesn't change the issue's status — the dialog itself says so: “O status da issue não é alterado.” (The issue's status is not changed.)

Flag the impediment

  1. 1

    Open the stuck issue and click `Sinalizar bloqueio` (Flag impediment).

    Managers and admins see the button on any issue; users, only on the issues assigned to them.

  2. 2

    Choose the `Tipo` (Type).

    Aguardando cliente (Waiting on customer, the default), Aguardando terceiro (Waiting on a third party), Aguardando decisão (Waiting on a decision), Bloqueado por issue (Blocked by an issue), Bloqueio técnico (Technical blocker), or Outro (Other). For Bloqueado por issue, point to the Issue bloqueante (Blocking issue).

  3. 3

    Describe it and click `Sinalizar` (Flag).

    Detail what needs to happen to unblock — up to 2000 characters.

    result
    The “Bloqueio sinalizado” (Impediment flagged) confirmation appears and the Bloqueios (Impediments) panel shows up on the issue, with the open-impediment counter.
An impediment logged on a Forge issue, with the type selector and the impediment description.
The “Sinalizar bloqueio” (Flag impediment) dialog on an issue.

Track and resolve

  • In the issue's Bloqueios (Impediments) panel, click Resolver (Resolve) once it clears. Who can resolve: managers, whoever flagged it, and the issue's assignee.
  • When the blocking issue completes, the impediment gets the Pode estar desbloqueado (May be unblocked) badge — review and resolve.
  • Use Mostrar resolvidos (Show resolved) to see the issue's impediment history.
  • Your blocked issues appear in the Inbox's Bloqueada (Blocked) section — including the ones resolved in the last 24 hours, marked Resolvido — pode retomar (Resolved — you can resume).

Resolving doesn't move the issue

Resolving an impediment doesn't change the status on the board. Pick the work back up and move the card yourself.

Managers: the Impediments page

Managers and admins get the Bloqueios (Impediments) page in the Forge sidebar: every impediment on the team, oldest first, with filters by status, type, and assignee, and the Resolver (Resolve) button on each open item. Users don't see this page — they track their own impediments through the Inbox.

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