Manage an issue

Click a board card or an Inbox row to open the overlay panel. For the full page, use Abrir página completa (Open full page) — or open the command palette and type the code, like ISS-42. The overlay panel doesn't show Anexos (Attachments) or the Desenvolvimento (Development) panel.

1. 1

   Click `Editar` (Edit) in the `Descrição` (Description) section.

   The editor accepts Markdown and image upload. Click Salvar (Save) — the “Descrição salva” (Description saved) confirmation appears.

2. 2

   Adjust the properties in the sidebar.

   Status, Tipo (Type), Prioridade (Priority), Responsável (Assignee), Iniciativa (Initiative), Ciclo (Cycle), Prazo (Due date), and Tags. Every change saves instantly, with the “Issue atualizada” (Issue updated) confirmation. Prazo shows the urgency next to the field: “Vence hoje” (due today), “X dias restantes” (X days left), or “Vencida há X dias” (overdue by X days).

3. 3

   Set who tests in `Testado por` (Tested by).

   When the issue reaches Pronto p/ teste (Ready to test), it appears in the Pronto pra testar por você (Ready for you to test) section of the tester's Inbox. Testado em (Tested at) records when the test happened.

1. 1

   Open the `Mensagens` (Messages) tab in `Atividade` (Activity).

   Write in Markdown, mention teammates with @, and send with Ctrl+Enter or the Enviar (Send) button. Mentions trigger notifications for whoever was cited.

2. 2

   Reply inline.

   Each message has a “responder” (reply) action; replies stay grouped under the original message.

3. 3

   Check the `Histórico` (History).

   The tab lists every issue event — status changes, assignments, and messages — newest first.

The Anexos (Attachments) section lists the issue's files; Abrir (Open) shows each one in a new tab. There is no upload button in that section: attachments come in through images pasted or uploaded in the description and message editors.

Copiar link (Copy link) copies the issue's URL to share. Ver iniciativa (View initiative) opens the linked initiative. If the issue was born from a Closure ticket, the Ver ticket no Closure (View ticket in Closure) button leads to the original ticket.

1. 1

   Change `Status` to `Arquivado` (Archived).

   The “Arquivar issue?” (Archive issue?) dialog confirms: the issue leaves the board and stays hidden by default. Click Arquivar (Archive).

2. 2

   To restore, find the issue in the `Lista` (List) view.

   On the board, switch to the Lista view, filter Status by Arquivado, open the issue, and change the status back.