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CONFIGURATIONGuide

Get the WhatsApp verified badge

The blue badge next to your company name on WhatsApp is granted by Meta — not by Movitera®. Because the number connected to Closure belongs to your own company's Meta account, the request is made by you, in Meta's tools. This guide shows both paths.

Before you request it

  • An active WhatsApp channel in Movitera® — in Configurações (Settings) → WhatsApp, the state must be WhatsApp conectado (WhatsApp connected).
  • A verified business on Meta Business. Verification lives in the Meta Business Suite Security Center and asks for your company documents.
  • A display name that matches your real company name. The most common rejection reason is a display name that differs from the registered business or known brand.

Path 1 — Meta Verified (paid subscription)

  1. 1

    Open Meta Business Suite with the account that authorized WhatsApp in Movitera®.

    It is the same account used when connecting the channel — the number must appear among that account's WhatsApp assets.

  2. 2

    Find `Meta Verified` in the business settings and pick a plan that covers WhatsApp.

    Meta offers monthly subscription plans; availability and pricing vary by country.

  3. 3

    Complete the payment and submit the request.

    result
    With an active subscription and a verified business, the blue badge usually appears within hours to a few days.

Path 2 — Official business account (free)

In your Meta account's WhatsApp Manager, open the number and request review as an official business account. Meta evaluates brand notability — in practice, organic coverage in relevant press — and answers inside WhatsApp Manager.

This path is free but selective: most companies get the badge faster through Meta Verified. A rejection does not block future requests once your brand presence grows.

After approval

The badge shows up automatically on the number's profile and conversations — there is nothing to configure in Movitera®. Support through Closure keeps working exactly the same, with or without the badge.

Movitera® takes no part in the review

The decision belongs exclusively to Meta and happens in your company's Meta account. Movitera® cannot grant, speed up, or reverse the badge.

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